FAQ

1.
What type of results can I expect?

The key performance indicators we look at are followers, engagement, and website traffic & conversions. All of these metrics influence sales in the long-term. You will see these metrics increasing monthly, and we will track our progress to see how this is working for you.

2.
How much website traffic should I expect?

Our social media management services focus on developing followers and engagement on your social media channels. Your organic website traffic may increase as you gain new followers. However, to see an immediate increase in website traffic, you should use our paid social advertising service.

3.
How soon should I expect to see results?

If you define results as followers and engagement, our clients normally notice an increase in followers and engagement within the first 12 days. The results should continue to increase each month.

4.
How many followers can I expect to gain?

Although results vary because your account is unique and so are your goals. We’ve been working and building high-quality accounts for a long time. Exact numbers are hard to predict, but you can expect to gain anywhere from three hundred up to five thousand followers a month. It really depends on your industry and what package you choose.

5.
What methods are used to grow my Instagram?

We use several different methods depending on your growth goals and target audience. In other words, it’s a custom approach for each account. Primarily, We use a unique targeted algorithmic growth formula to send users and traffic to your content, which leads to more reach, more impressions, and promoting your content to the Instagram’s explore pages and top posts for hashtags and location tags. Our team works very hard to organically place you and your content in front of thousands of targeted users primarily through explore page discovery, power likes, and highly efficient targeted actions – This leads to an increase in new followers and engagement.

6.
Do you require my password & username?

Yes we do, any social media agency that says they do not need your username or password are probably using bots to gain followers/interactions onto your account, which can easily get your account banned. Your dedicated account manager will be the only person with access to your account apart from you, the account manager will be able to post from your account and interact efficiently & most of all safely. 

7.
Is my username and password safe with you?

Yes it is safe and sound in our encrypted file, only your dedicated account manager will have access to your account.

8.
Can I also post on Instagram while you are working on them?

Yes. They are yours, after all!

We’ll take care of your social media, but you can always engage if you would like to!

9.
I usually have promotions and offers for my business. Can you promote them?

Yes, definitely. You can just send them to your BeeBigger dedicated account manager. Your account manager will schedule them as required.

10.
What if I don't like the content you are posting/ creating?

Your account manager will be posting content on your profiles as per the details you submitted and the discussions with you. Hence, usually the content we publish is in-line with your ideas. But, if you don’t like any piece of content posted by us, you can just notify the same to your account manager and we’ll take care of it.

We encourage our clients to give us feedback about content we have created as often as possible. Let it be good or bad. We always want to make sure that our posting style matches your brands’ voice on social media.

11.
I don’t have any social media accounts yet, can you create these for me?

Yes, sure we can (Instagram & Facebook Page)

12.
After I order, when will you start working on the account?

Once you order your plan, we’ll start working on your accounts right away. The first three – five days we plan, research and communicate with you to ensure we have the right strategy for optimal growth & engagement. Within three working days you should start to see engagement and growth. Please make sure that you grant us access to your social accounts after you order. We’ll be unable to post anything until you provide the access.

13.
If I have content like pictures and videos to share with you, how do I do that?

You can simply email us or upload them to a folder on your Dropbox or Google Drive and share the link with us! We’ll use those in the content.

14.
Will the same content be published to both Instagram & Facebook (extra)

Yes. To maintain consistency over the social media platforms, we’ll create and post the same content on both networks. But rest assured that the captions i.e. the text of the post will be optimised for certain platforms like Instagram and Facebook. 

(posting to facebook is extra cost, please check the price calculator)

15.
How do I change my billing info on BeeBigger?

Please contact your account manager to change your billing details or you can email us on payment@beebigger.com

16.
How do I upgrade or alter my plan?

Hello please contact us info@beebigger.com check the price calculator for example of prices (reach, content creation etc)

17.
What analytics do you provide?

At the end of each month your dedicated account manager will create an analytics report, highlighting important information & analytics, to see how we can alter our strategy for optimal growth for months to come.

18.
Do you have a refund policy?

No we do not have a refund policy, your plan can be cancelled with 30 days written notice.

19.
How fast will my account grow?

It depends. There are so many audiences on Instagram, and some are larger than others which means certain profiles grow faster than others. Our goal is to provide you quality followers over time, rather than irrelevant followers that won’t interact with your content which will actually hurt your page more than it will do good.

20.
Is this service safe?

We are proud to say that we’ve never had a client lose their account. We pride ourselves on our innovative techniques and industry-leading service quality. Through our mission to provide unparalleled organic growth, we also are proud to say that our service is compliant with the Terms and Conditions set forth by Instagram.

21.
Is there a contract or is the service month to month?

Our growth & engagement contracts are for 3 months, but the amount is billed monthly. It is possible to cancel at any time but we require 30 days notice.

22.
Will your package work in my industry?

Your success is what we thrive on.

First things first Unlike other social media managers & marketers who do all platforms (jack of all trades, master of none) we focus purely on Instagram helping you to BeeBigger with more growth & engagement 

Secondly, you get a dedicated account manager that will be handling all the engagement & posts from your account.

Third, our support team is here to help you anytime.

We make it our personal mission to leave a business better than we found it.

23.
What makes BeeBigger different?

Yes, our growth & engagement package works for every industry.

The key is to provide your account manager with detailed targeting instructions so that they can research and find more niche targeted accounts to engage with.

24.
Do you offer a free trial?

No, we do not offer a free trial.

But, from experience, we can assure you that you will be 100% impressed with the growth your account manager can help you with.

25.
Is my billing recurring?

Yes, for your convenience billing is automatically taken at the end of each month.

If you want to cancel (30days notice) or change the details of your plan, please contact us.

26.
Can you create content for me?

Yes, we can create aesthetically pleasing content and stories, we can also arrange for one of our photographers to come to your business (if located in Prague) to take top quality photos. Please check our pricing page and our price calculator for content creation.

27.
Will you post content for me?

Yes we can, discuss with your dedicated account manager your plans and goals, if you need content posted, your account manager will create a month plan with captions etc ready for you to give them all clear!

28.
Something is wrong! What should I do?

We’re always here to help you. Simply contact our support team at info@beegigger.com and let them know what you need help with!

29.
Why do I need more Instagram followers?

There is a lot to be said for social proof on Instagram. Nowadays, you could have the best product in the world, but if you only have a few hundred followers you will lose credibility.

BeeBigger helps you get more REAL followers on Instagram. More followers means better social proof and increased brand awareness, which leads to more gigs, paid partnerships, and sales for your business!

30.
Why Instagram?

Instagram is the number 1 social platform, with more people joining each day it is the most interactive social platform there is. It is the perfect place to show your brand to your hot, medium & cold leads all in one place! It’s the digital age if your business is not yet on Instagram you are really missing out on a huge audience.

31.
Do you use the follow/unfollow technique?

No! We try to remain as authentic as possible so we just stick to liking and commenting and creating an actual real community on your Instagram, that means NO follow/unfollow or spammy comments or DM’s. The liking method acts as a tap on the shoulder – just letting them know, “Hey we’re here, check us out!”  Our number one priority is to protect your brand’s equity and keep your account secure.

32.
What does BeeBigger need to get started?

To get started, we would need your Instagram username, password, and a list of your target accounts. Your targets accounts are other Instagram accounts that have followers that you would like to attract back to your page.

More often than not, these end up being your competitors, complementary brands, influencers in your niche, etc.

We use this information to work out your ideal customer avatar, how they think and what they would be searching for. With this we then are able to generate appropriate content and optimal hashtags. And target your ideal follower/customer.

BeeBigger Process

1. Using our pricing calculator, choose a customized package for your brand
2. Our representative will contact you
3. Sign the agreement + submit payment
4. Share your brand book + logo with our design team
5. We email you the collaborative plan for the month
6. We create content that is targeting your niche brand
7. Approve or request changes to the content
8. We will post all the approved content to your social media channels
9. Sit back, relax and watch your business social media channels grow, flourish and thrive!

Contact Us

420-792-801-430
info@beebigger.com
Kostnicke Namesti, Praha, 13000, Czech Republic
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